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Customer Service 4 Recording Studios
Table of Contents:
1.Introduction – Recording Studio
Introduction – Recording Studio2.Perceived Value
Perceived Value3.Competition is Healthy
Competition is Healthy4.Never take you eye off the ball
Never take you eye off the ball5.Studio Conclusion
Studio Conclusion6.Good Customer Service
Good Customer Service7.Respond Rapidly to Customer Contacts
Respond Rapidly to Customer Contacts8.Don’t make promises you can’t keep
Don’t make promises you can’t keep9.Listen to your customers
Listen to your customers10.Deal with complaints
Deal with complaints11.Throw in something extra
Throw in something extra12.Analysis
Analysis13.Employees
Employees14.Training
Training15.Conflict
Conflict16.Reprise
Reprise17.Referrals
Referrals18.Moments of Truth
Moments of Truth19.Sound Practices
Sound Practices20.Conclusion
ConclusionGood customer service …
…is about sending your customers away happy; happy enough to pass along positive feedback about your business to others ...
... It's the world’s best and oldest form of marketing. The modern sleek term for it is Viral Marketing or at its most fundamental level its called, "Word of Mouth Advertising".
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Customer Service Paper
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